Contact


250 W 39th Street Suite 801
New York, NY 10018

+1 212-391-2564

info@emily-cho.com
cs@emily-cho.com

Q&A

 

Payment

All payments made on emily-cho.com are secure. We accept visa, master and american express.

Bank transfers, checks or COD are not accepted.

We do not accept orders via telephone.

 

United States Shipping

We offer free ups ground shipping for all orders over $100 to the continental united states.

Currently, we do not ship to apo/fpo or po boxes.

 

International Shipping

We offer $35 flat rates on all orders over $150.

International shipping is provided by usps and is not inclusive of duties and taxes.

Duties and taxes will be due upon receipt.

 

Return & Exchange

Due to finality of your purchase, we strongly encourage you to email us at info@emily-cho.com with any prior questions or concerns.

We also strongly suggest you precisely note measurements and scale of all products before purchasing.

If you believe you have received defective or incorrect merchandise (style, size, color), please email us atinfo@emily-cho.com within 48 hours of receiving your bag.

Any accepted returned item must be in original condition with the dust bag and hangtags attached.

 

If you have additional questions please send us a message using the form below: